TERMS AND CONDITIONS

1. TAXES & DUTIES

The following countries are shipped to on a DDP (Delivery Duty Paid) basis: Switzerland, UK, European Union countries. All other countries are shipped on DDU (Delivery Duty Unpaid) terms. If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

2. ORDER TRACKING

Once your order has left us, you will receive an email containing an air waybill number to track its progress online.

3. DELIVERY DELAY

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum. Our delivery time starts from the moment an order is accepted and payment is received and includes a 24 hour period (except in cases of force majeure) where your items will be processed and dispatched by our warehouse. For out of stock items the delivery delay is extended by 5 days necessary for their production. We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

4. INSURANCE

LANSA insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by LANSA and transfer of responsibility in the same way.

5. RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days.

6. PAYMENT METHOD

We accept Visa, MasterCard, American Express® and PostCard.

7. PAYMENT SECURITY

All transactions on this website are processed using SIX Payment Services AG, a secure online payment gateway that encrypts your card details in a secure host environment.

8. WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple and secure LANSA uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

Also we inform you about the inclusion of your data in a file under the responsibility of LANSA SA, in order to be able to attend the commitments derived from the relationship between us. If you wish, you can exercise your rights of access, rectification, cancellation and opposition by writing to the following address: info@lansa.ch.

9. CONTACT US

Our customer care team is at your service to assist with:

- Reassort

- Custom made pricing systems and accessories

- Collections advice

- Detailed product information

- Delivery questions

- Exchange and return queries

- Placing orders

Email: info@lansa.ch

10. DELIVERY COST

Country Cost   Country Cost   Country Cost
ALBANIA 50.00 USD   GIBRALTAR 35.00 USD   NORTHERN IRELAND 25.00 EUR
ALGERIA 48.00 USD   GREECE 25.00 EUR   NORWAY 38.00 USD
ANDORRA 68.00 USD   GREENLAND 36.00 USD   OMAN 48.00 USD
ANGUILLA 48.00 USD   GRENADE 48.00 USD   PAKISTAN 48.00 USD
ANTIGUA AND BARBUDA 48.00 USD   GUADELOUPE 48.00 USD   PANAMA 48.00 USD
ARGENTINA 48.00 USD   GUAM 50.00 USD   PAPUA NEW GUINEA 50.00 USD
ARMENIA 48.00 USD   GUATEMALA 48.00 USD   PARAGUAY 48.00 USD
ARUBA 48.00 USD   GUERNSEY 35.00 USD   PERU 48.00 USD
AUSTRALIA 50.00 USD   GUYANA 50.00 USD   PHILIPPINES 48.00 USD
AUSTRIA 25.00 EUR   HONDURAS 48.00 USD   POLAND 30.00 EUR
AZERBAIJAN 48.00 USD   HONG KONG 45.00 USD   PORTUGAL 25.00 EUR
BAHAMAS 48.00 USD   HUNGARY 30.00 EUR   PUERTO RICO 48.00 USD
BAHRAIN 48.00 USD   ICELAND 36.00 USD   QATAR 48.00 USD
BANGLADESH 48.00 USD   INDIA 45.00 USD   REUNION ISLAND 50.00 USD
BARBADOS 48.00 USD   INDONESIA 45.00 USD   ROMANIA 30.00 EUR
BELARUS 48.00 USD   IRAQ 50.00 USD   RUSSIA 45.00 USD
BELGIUM 25.00 EUR   ISRAEL 48.00 USD   SAINT BARTHELEMY 48.00 USD
BELIZE 48.00 USD   ITALY 15.00 EUR   SAINT KITTS AND NEVIS 48.00 USD
BERMUDA 48.00 USD   JAMAICA 48.00 USD   SAINT VINCENT AND THE GRENADINES 48.00 USD
BHUTAN 50.00 USD   JAPAN 45.00 USD   SALVADOR 48.00 USD
BOLIVIA 48.00 USD   JORDAN 48.00 USD   SAMOA 50.00 USD
BOSNIA AND HERZEGOVINA 45.00 USD   KAZAKHSTAN 48.00 USD   SAN MARINO 48.00 USD
BOTSWANA 50.00 USD   KENYA 50.00 USD   SAO TOME AND PRINCIPE 50.00 USD
BRAZIL 48.00 USD   KOREA, NOURTH 50.00 USD   SAUDI ARABIA 48.00 USD
BRUNEI 50.00 USD   KOREA, SOUTH 45.00 USD   SENEGAL 50.00 USD
BULGARIA 30.00 EUR   KOSOVO 45.00 USD   SERBIA 45.00 USD
CAMBODIA 48.00 USD   KUWAIT 48.00 USD   SEYCHELLES 50.00 USD
CANADA 36.00 USD   KUWAIT 48.00 USD   SINGAPORE 45.00 USD
CANARY ISLANDS 35.00 USD   LAOS 50.00 USD   SLOVAK REPUBLIC 30.00 EUR
CAPE VERDE ISLANDS 50.00 USD   LATVIA 30.00 EUR   SLOVENIA 30.00 EUR
CAYMAN ISLANDS 48.00 USD   LEBANON 48.00 USD   SOLOMON ISLANDS 50.00 USD
CHILE 48.00 USD   LESOTHO 50.00 USD   SOUTH AFRICA 48.00 USD
CHINA, PEOPLE'S REPUBLIC OF 45.00 USD   LIECHTENSTEIN 9.00 CHF   SPAIN 25.00 EUR
COLOMBIA 48.00 USD   LITHUANIA 30.00 EUR   SRI LANKA 48.00 USD
COMOROS ISLANDS 50.00 USD   LUXEMBOURG 25.00 EUR   ST. LUCIA 48.00 USD
COOK ISLANDS 50.00 USD   MACAU 48.00 USD   SURINAME 48.00 USD
COSTA RICA - SAN JOSE 48.00 USD   MACEDONIA 48.00 USD   SWAZILAND 50.00 USD
CROATIA 25.00 EUR   MADAGASCAR 50.00 USD   SWEDEN 25.00 EUR
CYPRUS 30.00 EUR   MALAWI 50.00 USD   SWITZERLAND 9.00 CHF
CZECH REPUBLIC 30.00 EUR   MALAYSIA 48.00 USD   SYRIA 48.00 USD
DENMARK 25.00 EUR   MALDIVES 50.00 USD   TAIWAN 45.00 USD
DOMINICAN REPUBLIC 48.00 USD   MALTA 30.00 EUR   TANZANIA 50.00 USD
DOMINIQUE 48.00 USD   MARTINIQUE 48.00 USD   THAILAND 45.00 USD
ECUADOR 48.00 USD   MAURICE 50.00 USD   TIMOR-LESTE 45.00 USD
EGYPT 48.00 USD   MEXICO 36.00 USD   TOGO 50.00 USD
EL SALVADOR 48.00 USD   MOLDOVA 48.00 USD   TONGA 50.00 USD
ESTONIA 30.00 EUR   MONACO 32.00 USD   TRINIDAD AND TOBAGO 48.00 USD
FALKLAND ISLANDS 48.00 USD   MONGOLIA 50.00 USD   TUNISIA 48.00 USD
FAROES 38.00 USD   MONTENEGRO 45.00 USD   TURKEY 42.00 USD
FIJI 50.00 USD   MONTSERRAT 48.00 USD   TUVALU 50.00 USD
FINLAND 25.00 EUR   MOROCCO 48.00 USD   UKRAINE 45.00 USD
FRANCE  25.00 EUR   MOZAMBIQUE 50.00 USD   UNITED ARAB EMIRATES 48.00 USD
FRENCH GUIANA 48.00 USD   NAMIBIA 50.00 USD   UNITED KINGDOM 5.00 GBP
FRENCH POLYNESIA 50.00 USD   NEPAL 48.00 USD   UNITED STATES 36.00 USD
GABON 50.00 USD   NETHERLANDS 25.00 USD   URUGUAY 48.00 USD
GAMBIA 50.00 USD   NETHERLANDS ANTILLES 48.00 USD   UZBEKISTAN 48.00 USD
GEORGIA 48.00 USD   NEW CALEDONIA 50.00 USD   VANUATU 50.00 USD
GERMANY 25.00 EUR   NEW ZEALAND 48.00 USD   VENEZUELA 48.00 USD
GHANA 50.00 USD   NICARAGUA 48.00 USD   VIETNAM 48.00 USD